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FAQ-Wings To Fly Counselling
Wings To Fly Counselling FAQ-Graphic

counselling frequently asked questions

If you cannot find your answer. Please contact me via jwhite@wingstoflycounselling.com

  • What happens in counselling?
    What we do together will vary. It all depends on your goals for counselling and your life circumstances. I will cater my therapy to your needs. When you first contact me, the first step is to have a free 15-to-20-minute consultation. This is where you give me a brief summary of what you are looking for, and I would answer any questions you have. If you feel that we are a good fit to move forward, then the next step is the initial intake session. This is where we go over the intake form, discuss confidentiality and then talk in more depth about you. This will also include establishing your goals, talking about what may prevent you from reaching those goals and then addressing those barriers.
  • How long does counselling take?
    The length of counselling varies according to your goals for counselling. It could take 5 or 6 sessions; it could take months; or perhaps one session is enough. After that first intake session, we can discuss the recommended number of sessions. Having said that, I will not lock you down to those sessions. In other words, if I feel 6 sessions may be a good fit for you, I’m not expecting you to pay up front for those 6 sessions. You have the flexibility to decide when you want to come. Most clients decide to come weekly, bi-weekly, or monthly. It depends on how much support you would like to receive.
  • Should I be taking medication?
    If you're wondering if medication might be helpful for you, the best person to ask is a medical doctor - they're the only people who can diagnose and prescribe medication for mental illness. Family physicians are probably the best place to start, and if you need a specialist, they can refer you to a psychiatrist. If you don't have a family doctor, you could also head to a walk-in clinic wherever you are located in Ontario.
  • Can you give me a diagnosis or prescribe medication?
    Only medical doctors or Registered Psychologists can make a diagnosis, and only medical doctors can prescribe medication. Often family physicians prescribe medication, but psychiatrists are specialists in this area. Psychiatrists are medical doctors who specialize in diagnosing and prescribing medication for mental illness. Their services are covered by OHIP, but, as with other specialists, it can take a long time to get in to see one. If you have questions about diagnosis or medication, you can book a psychological assessment with a Registered Psychologist or ask your family doctor. If you don't have a family doctor, doctors at the walk-in clinics can also help.
  • What should I look for in a therapist?
    When it comes to finding the right therapist, it can be quite the ordeal. You want to find that right therapist and be able to build that therapeutic relationship with them. A good therapist should be empathetic, kind, skilled and confident. To pick the right therapist, ask yourself this: Can you see yourself comfortably sharing your thoughts and feelings with them? Do you feel they are skilled and confident enough? Can you feel the kindness and empathy?
  • Do you offer low-income options?
    At this time, I only offer low-income options to full time students. However, I do offer various session lengths and service deliveries that may assist in setting your budget for therapy. My session lengths range from 30 to 90 minutes. This will help clients select services that meet their budgeting needs. Please contact me for more information on my fees.
  • Are your services covered by insurance?
    My advice for benefits coverage is to check your coverage to ensure services provided by a "Registered Psychotherapist" and see if they will qualify under your benefits package. I do not offer direct billing. At the time of payment, I will provide you with an invoice that you can submit to your insurance provider for reimbursement. My services are not covered by OHIP. Please contact your insurance provider for more information about your coverage options.
  • What happens if I have to cancel an appointment or if I miss a scheduled appointment?
    You will have up to 24 hours before your appointment to reschedule for an alternative date or cancel your appointment. If you cancel with less than 24 hours’ notice or you do not attend your scheduled appointment, you will be charged the full session fee.
  • I am in a state of crisis, and I need immediate help, who do I contact?"
    Please be aware that although I have training in crisis support, I am just one person and cannot be available 24/7. For any crisis or emergency services, please reach out to your local mental health crisis centre (i.e. CMHA or Reach Out) or emergency line (911) for immediate help in times of crisis.
FAQ, Wings To Fly Counselling.

Offering online counselling for all of Ontario.

counselling FAQ

Kitchener-Waterloo and Stratford, Ontario counselling and therapy services.

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